Restart Canadian Payroll Update
This option is used to restart the Payroll Update when some occurrence prevented the update from running to completion, such as a hardware, or software, malfunction.
When you select this option you will be prompted to enter a password, which can be obtained by contacting CGC support at 1-800-952-2002.
Restart Payroll Update Password prompt
To access the "Restart Payroll Update Detail screen", it will be necessary to obtain a password from Computer Guidance. Contact the CGC Support staff and provide them with the system date that displays in this screen’s Date field. The CGC Support staff will configure the password for this procedure, which you will then enter in the available entry field.
Important DO NOT click OK unless so instructed by the CGC Support staff member assisting you with this procedure. Doing so will reset the P/R Sequence for your Company/Division, or all Companies/Divisions, to zero. Use the EXIT button when you wish to return to the menu.
The CGC Support staff member will assist you in determining where the Payroll Update failed, and the correct Menu Option at which the Update should be restarted.
EXIT
Click to return to the File Utilities menu.
Occasionally, a power failure or similar event will occur while entering Subcontract Progress Billings. This may cause an out-of-balance situation, however, it may also update your Progress Billing Window and nothing else.
This procedure will bring your Progress Billing back in balance with your Subcontract Status Report. Caution should be exercised here if your company enters billings, but does not process them immediately (the Process Invoice option is set to N). This procedure will clear all these invoices as well. To determine if your company does process in this manner, run a Preliminary Report. Anything on this report will be cleared.
Note Do not use this option without first contacting a CGC Customer Support Representative.
Note This option does not have any selections beyond the menu. When you click OK, the option runs.
Note This option does not have any selections beyond the menu. When you click OK, the option runs.
Note This option does not have any selections beyond the menu. When you click OK, the option runs.
Note This option does not have any selections beyond the menu. When you click OK, the option runs.
Occasionally, a power failure or similar event will occur while entering contract Progress Billings. This may cause an out-of-balance situation, however, it may also update your Progress Billing Window and nothing else.
This option brings your Progress Billing Window back in balance with your Contract Status Report. Caution should be exercised here if your company has billings, but has not processed them immediately through Contract Invoices Option, Preliminary = Y. This option will clear all these invoices as well. To determine if your company does process in this manner, select Contract Invoices as preliminary = Y. Anything on this report will be cleared.
Note Do not use this option without first contacting a CGC Customer Support Representative.
Note CMS does not prompt for the entry of a company/division number. this process clears system wide. There are no selection options beyond the menu. When you click OK, the option runs.
Clear Cash Receipts Work Files
Note Do not use this option without first contacting a CGC Customer Support Representative.
Note This option does not have any selections beyond the menu. When you click OK, the option runs.